Informed decision-making on retooling, reopening the economy and long-term recovery from COVID-19 requires good data. Here it is.

Good planning requires information. We’ve aggregated Canada’s foremost economic dashboards on COVID-19 indicators to help cross-sectoral decision makers make informed choices on retooling, reopening, and recovery.

The Canadian Survey on Business Conditions

The Canadian Survey on Business Conditions (CSBC), by Statistics Canada with the support of the Canadian Chamber of Commerce, provides the most detailed insights yet into the impact of COVID-19 on Canadian businesses.

The survey is Canada’s first comprehensive view into how our businesses are adapting, managing or, sadly, failing as the COVID-19 shutdown continues. The first iteration of the survey took place in April and provided insights from 12,600 businesses brought into focus the time pressures businesses faced to avoid closing their doors permanently. At the same time, the survey also showed how quickly the businesses could adapt to social distancing and prepare for the re-opening of the economy. The second iteration of the CSBC was released in July and expanded on the information learned previously.

The CBSC examined issues like the COVID-19’s impact on businesses, how businesses have adapted to the ongoing situation, challenges they continue to face and those they expect as the recovery begins. The survey provides critical information for governments as they develop and deliver COVID-19 relief programs.

The full data is available from Statistics Canada.

  • Highlights from Phase Two CSBC Results (July)

    On July 14, Statistics Canada released the second wave of the Canadian Survey on Business Conditions (CSBC), with the support of the Canadian Chamber of Commerce. The purpose of the CSBC is to measure the impact of COVID-19 on Canadian businesses, which in turn can inform decision making to mitigate the impact and improve responses.

    CSBC data is available at the national, provincial and territorial levels, as well as by industrial sector, by employment size, by type of business, and by majority ownership. The survey was conducted from May 29 to July 3 with business owners from across Canada.

    In collaboration with Deloitte Canada, the Canadian Chamber has now made available a deep dive into the data and what it reveals about the situation for Canadian businesses as they navigate the pandemic.













  • Highlights from Phase One CSBC Results (May)

    As part of our efforts to better understand what Canadian businesses are experiencing during COVID-19, the Canadian Chamber of Commerce has partnered with Deloitte Canada to develop deeper insight and analysis into the Canadian Survey on Business Conditions (CSBC). The CSBC was a collaboration between the Canadian Chamber of Commerce and Statistics Canada to measure the impact of COVID-19 on businesses in Canada. The first iteration of this survey took place in April 2020 as a crowdsourcing initiative open to all businesses across Canada.







  • In-depth: differences between Canadian averages and diverse owners

    The CSBC is the only large-scale survey to capture the impacts of COVID-19 upon businesses owned by diverse segments of the population, including women, Indigenous peoples, visible minorities, immigrants and people with disabilities.

    The topline numbers suggest that COVID-19 had a more severe impact on diversity-owned businesses:

    • 71.14% of diversity-owned businesses experienced a high drop in demand, compared with the national average (64.8%)
    • 34.74% of diversity-owned businesses experienced a 50% or more decrease in revenue, compared with the national average (26.2%)
    • 51.06% of diversity-owned businesses said they could remain open for no longer than 60 days without a source of revenue, compared with the national average (42.2%)
    • 48.92% of diversity-owned businesses said they could remain open for no longer than 3 months amid social distancing, compared with the national average (39.7%).

    However, if they can weather the crisis, the data indicate that each group expects to rebound in a similar time and fashion as other businesses across the country.

    Further, there are several notable data points demonstrating innovation and ingenuity:

    • Indigenous-owned and visible minority-owned businesses have tested or used R&D at a higher rate (11.1% and 8.6%) than national average (5.7%)
    • 17% of businesses owned by those with disabilities tested or used e-commerce during the crisis compared to the national average (11.6%)
    • Women-owned business have increased investment in training and education at a higher rate (16.2%) than the national average (11.3%)

    Indigenous-owned and visible minority-owned businesses have tested or used R&D at a higher rate (11.1% and 8.6%) than national average (5.7%). (Canadian Chamber of Commerce)

    The survey results are the first to demonstrate how diverse segments of business owners are experiencing the COVID-19 crisis. It shows their resiliency in adapting to new economic conditions. These findings will be useful for policy makers and business leaders to ensure an inclusive recovery.

  • In-depth: data shows businesses facing international trade and investment challenges

    The CSBC is the first large-scale survey to capture the impacts of COVID-19 being faced by Canadian exporters. A cursory view of the topline numbers suggest that Canadian businesses with domestic and global supply chains are seeing acute pressures.

    Several notable data points demonstrate the effects of the pandemic on companies involved in international trade, including:

    • Disruption: Only 16.8% of all businesses and 14.5% of exporters reported no disruption experienced by suppliers. However, the no-disruption rate plummets to 6.4% of those who supply to exporters and 6.5% for importers.
    • Movement of goods: Moving goods within Canada to exporters or bringing goods into the country has proven to be more cumbersome compared to those businesses who export outright. 41% of all Canadian businesses reported no problems moving goods and 30% of exporters reported no problems. The rate of those reporting no problems drops to 16.2% for companies that supply exporters and 19.9% for importers.
    • Demand: While decrease in demand affected all businesses, it had differing impacts on those involved in international trade. 28.9% of importers, 24.5% of firms investing outside of Canada, and 23% of exporters have discontinued a product. Notably only 19.8% of businesses have discontinued a product if they supply a Canadian exporter.
    • Investment: 21.3% of Canadian businesses that invest abroad reported postponing M&A compared to the national average of 5.9%. Additionally, businesses that invest abroad have been significantly more likely to scale back on R&D with 24.2% reporting scaling back versus the national average of 6.9%.
    The impact of COVID-19 on the ability to ship goods due to disrupted supply chains. (Canadian Chamber of Commerce)

    It is still very much early days as businesses assess the short-term impacts of COVID-19 on their international activities compared to lasting trends. However, the difficulties businesses are facing with sourcing goods into the country, the pullback of activities for those with investments abroad and the global supply chain disruptions as economies shut down suggests we may be seeing some firms exploring the re-shoring of production.

    Disruptions faced by businesses supplying to an exporter is also a symptom of problems the Canadian Chamber has heard from businesses concerned about interprovincial restrictions that have been amplified by COVID-19. Overcoming these barriers will be key for Canada to be a reliable supply chain hub in a dramatically new global economy.

  • In-depth: smaller businesses hit 50% harder by COVID-19

    The Canadian Chamber/Statistics Canada Survey of Business demonstrates some surprising resilience of small- and medium-sized businesses despite having outsized disadvantages when the COVID-19 pandemic hit.

    The disadvantages? Compared to the national average, 50% more SMEs said they didn’t have enough cash to keep their doors open longer than 60 days without any revenue.  Similarly, nearly double the percentage of SMEs said they had experienced a 20% decrease in revenue.

    The positives? SMEs punched above their weight in testing working from home, with 55.5% saying they had done so compared to 45.5% of all businesses. Surprisingly, 40.9% of SMEs said they could remain open amid social distancing more than 6 months compared to 32.1% of all businesses.

    These results demonstrate the agility of Canadian SMEs in responding to their new business conditions and optimism in their ability to adapt and succeed no matter what.

  • In-depth: retail sector among hardest hit

    The CSBC is the first large-scale survey to capture the impacts of COVID-19 being faced by Canadian retailers. A review of the topline numbers, alongside Labour Force Survey Data, confirms that Canadian retail is among the most impacted by this pandemic.

    As a non-essential service, and a sector that has traditionally relied on physical in-store contact, the retail sector felt the affects of closures and social distancing from the very beginning of the crisis.  Where other sectors have caught up, such as construction and recreation, these sectors are, overall, second only to the food and accommodation sector in terms of shock. Notably, the wholesale and retail sector actually experienced greater job losses (-374,000) than the accommodation and food services sector (-320,500) in April 2020,

    Several notable data points in the CSBC demonstrate the effects of the pandemic on companies involved in the retail sector, including:

    • Revenue loss and ability to remain open: 47.7% of retailers indicated that they had lost more than 30% of revenue in the first weeks of the crisis, and of that, 27.7% had experienced a decrease in excess of 50%. Within this context, 40% of retailers indicated they would have to close over 3-6 months if social distancing measures remained in place
    • Staff layoffs and reduced hours: 50% of retailers indicated they have had to lay off staff, and 55% indicated they had to reduce staff hours. In a similar vein, the April 2020 Labour Force Survey showed that 582,000 jobs were lost in the wholesale and retail trade sectors over the first two months of the crisis, a staggering 20.2% loss. Over the same period, there was a 31% decrease in hours worked.
    • Innovation and Resiliency: Almost 30% of Canadian retailers introduced one or more of the following innovations in their business practices: maintaining business connections virtually, working from home for their employees, and e-commerce. The latter was of particular interest to retailers, who have been testing online services at more than twice the rate of the national average (27.8% versus the national average of 11.6%).
    Retail sector change in revenue, Q1 2020 versus Q1 2019 (Canadian Chamber of Commerce)

    As we look to reopening and recovery, although 1 in 4 retail businesses indicated they have concerns with finding, recruiting and retaining talent going forward, almost 50% indicated that they could resume normal operations within a month.

    However, it is not going to be an easy road ahead. This is not going to be like previous economic recoveries where first impacted sectors are first back.  We as consumers will need to support the resiliency of the retail businesses and employees to ensure the best recovery for the sector possible.

  • In-depth: travel, tourism, and hospitality sector

    As the one of the first sectors to bear the economic impacts of COVID-19, the travel, tourism, and hospitality sector will consequently be one of the last to fully recover as consumers face new realities in a post-COVID scenario.

    The Canadian Survey on Business Conditions revealed that 42% of businesses in the accommodation and food sectors, compared to 26% of all businesses, are reporting revenue drops of over 50%. Just over a quarter of companies in these sectors cannot maintain full or even partial operations while social distancing measures are in place, compared to the national average of 17.5%. The statistics illustrate the highly precarious position that businesses in these sectors find themselves in and demonstrate that the federal government should move quickly to provide support.

    The federal government has taken some action to help firms whose business is primarily seasonal in the form of a $1 billion regional relief fund. This funding will help to some extent, but inevitably, businesses in the travel, tourism and hospitality sector will require more targeted support.

    Apart from short-term liquidity constraints, reopening these economic sectors will require consumer confidence and trust in the system. Consumers will need to trust that businesses are taking all the precautions and measures necessary to help mitigate the spread of COVID-19, be it through appropriate disinfection of facilities or implementation of social distancing guidelines. Trust takes time, and time is in short supply in the travel, tourism and hospitality sector.

COVID-19: A data perspective, by Statistic Canada

As the social and economic impacts of COVID-19 continue to be felt around the world, Statistics Canada is providing an accurate picture of what is happening in Canada in order to empower governments, businesses and Canadians alike with the information they need to respond to, and recover from this pandemic.

The full suite of COVID-19-related data is available from Statistics Canada, here.

More data from across the CBRN

  • Deloitte: Economic Recovery Dashboard

    Real-time data from across the spectrum tracking health, community/social activity, and economic indicators that will signal when the rebound stage has arrived.

    Access the Recovery Dashboard here.

  • Google: Mobility Tracker

    The Mobility Tracker from Google provides aggregated, anonymized insights that could be helpful as public health officials make critical decisions to combat COVID-19. Community Mobility Reports aim to provide insights into what has changed in response to policies aimed at combating COVID-19. The reports chart movement trends over time by geography, across different categories of places such as retail and recreation, groceries and pharmacies, parks, transit stations, workplaces, and residential.

    Access the Mobility Tracker here.

  • C.D. Howe: Economic Dashboard

    C.D. Howe’s COVID-19 Dashboard provides at-a-glance indicators of economic activity amidst the unfolding global pandemic. Information is updated daily to provide data-driven insight into the economic impact of the crisis.

    Access the Economic Dashboard here.

  • EDC: COVID-19: Insights on the impact on Canadian businesses

    Business resilience and resourcefulness are on full display during these challenging times. While a vast majority of companies are struggling to deal with the challenges imposed by the coronavirus, many Canadian exporters are successfully pivoting to respond to new realities. EDC’s survey results highlight the importance of government programs being rapidly deployed to meet critical business funding needs.

    Access the EDC survey results here.

  • Alberta Chambers of Commerce: COVID-19 and the oil price crisis

    The overall purpose of this research is to understand the impact of the measures taken by the provincial and federal governments to contain the spread of COVID-19. This unprecedented response has seen the temporary closure of all businesses determined to be non-essential and a significant number of Albertans laid off and/or working reduced hours. The closure of many businesses has also come at a time when the province is already reeling from the collapse of oil prices and the continuing challenges of exporting Alberta oil.

    Access the report (PDF).

  • HSBC Navigator Resilience: Building Back Better

    HSBC recently launched the Navigator Resilience: Building Back Better Report, which surveyed more than 2,600 companies globally and sought to uncover how businesses are dealing with the unprecedented crisis of COVID-19. The research shows that even amid a challenging first half of 2020, businesses in Canada and around the world have shown notable resiliency – and many are embracing a more sustainable future.

    Key insights from 200 Canadian businesses at the height of the COVID-19 pandemic in early May include:

    • Sustainability will be key to recovery: More than four out of five Canadian businesses expect to rebuild on firmer environmental foundations as a result of COVID-19.
    • Culture played an important role in driving resilience: Treating employees well and valuing customers were found to be top drivers of resilience, ranking higher than that of a strong balance sheet.
    • Companies are exploring changes to their supply chain partners: Twenty-two per cent are diversifying their supply chain to work with more suppliers to meet consumer needs.
    • New ways of working are here to stay: Nearly three quarters of Canadian businesses expect some form of flexible work arrangement to become the standard.
    • There’s a silver lining: Close to four out of 10 Canadian businesses surveyed say they increased production to meet rising demand in recent months.

    Access the full report here.


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